CUSTOMER SERVICE

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1. The mainframe, the connecting cable and the power cord shall be issued for one year from the date of purchase (except for damage caused by abnormal operation or force majeure);

2. Outside the warranty period, we can provide lifetime maintenance, and you need to pay the costs of materials, working hours and transportation;

3. Our company is not responsible for transporting the equipment to the outdoor floor of the designated location of the user;

4. We can train your engineer to learn how to install the equipment;

5. Our company provides complete equipment user manual, operation training and  operation manual;

Respond within 24 hours after receiving the requirement

Send a maintenance engineer to the scene in two working days

Solve the problems in 48 hours after get to the scene

24-hour maintenance hotline: 0755-26060959     Email: service@sunspringmed.com.cn